Privacy Policy

Effective date: July 1, 2026  ·  Puentes Group is operated by ATMP, LLC

This Privacy Policy describes how Puentes Group collects, uses, and protects information when you contact us or use our services.

What Information Is Collected

We may collect your name, email address, phone number, mailing address, and information voluntarily submitted through our website and forms.

We may also collect SMS consent status and opt-in timestamp when you opt into text message communications.

Cookie & Tracking Information

We may use cookies, analytics tools, and similar technologies to improve website functionality and user experience. These tools may collect information about how you interact with our website, including pages visited and time spent on the site.

How Data Is Used

We use collected information to:

  • Respond to inquiries and provide customer support
  • Coordinate reservations, property services, and maintenance
  • Send operational and customer care text messages where you have opted in
  • Operate, maintain, and improve our services

SMS Opt-In Details

By providing your mobile number and opting in, you consent to receive operational and customer care text messages from Puentes Group regarding reservations, property updates, maintenance coordination, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.

Opting in to SMS is optional and is never required to use our services or to contact us.

Opt-Out Instructions

Reply STOP to any message to unsubscribe immediately. You will receive a confirmation and no further messages will be sent unless you opt in again. Reply HELP for assistance or contact us at [email protected] or 503-931-6622.

Data Sharing

We do not sell or share mobile information with third parties for marketing purposes.

We may share limited information with service providers who help us operate our business only as necessary to deliver services. We may disclose information where required by law.

No Sharing of SMS Consent (CRITICAL)

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security Practices

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

User Rights

You have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal obligations
  • Opt out of SMS communications at any time by replying STOP

Contact Information

Puentes Group — operated by ATMP, LLC

Phone: 503-931-6622

Email: [email protected]

Address: 280 Liberty St SE #204, Salem, OR 97301