Privacy Policy

Effective date: July 1, 2026  ·  Puentes Group is operated by ATMP, LLC

This Privacy Policy describes how Puentes Group ("we," "us," or "our") collects, uses, and protects information when you contact us or use our services.

What Information Is Collected

We may collect your name, email address, phone number, mailing address, and information voluntarily submitted through our website and forms.

We may also collect SMS consent status and opt-in timestamp when you opt into text message communications.

Cookie & Tracking Information

We may use cookies, analytics tools, and similar technologies to improve website functionality and user experience. These tools may collect information about how you interact with our website, including pages visited and time spent on the site.

How Data Is Used

We use collected information to:

  • Respond to inquiries and provide customer support
  • Coordinate reservations, property services, and maintenance
  • Send operational and customer care text messages where you have opted in
  • Operate, maintain, and improve our services

SMS Opt-In Details

By providing your mobile number and opting in, you consent to receive operational and customer care text messages from Puentes Group (operated by ATMP LLC) regarding reservations, property updates, maintenance coordination, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.

Opting in to SMS is optional and is never required to use our services or to contact us.

Opt-Out Instructions

Reply STOP to any message to unsubscribe immediately. You will receive a confirmation message and will no longer receive SMS messages from us. If you wish to receive messages again, you may opt in again through one of our contact forms or by otherwise providing your consent. Reply HELP for assistance or contact us at [email protected] or 503-931-6622.

Data Sharing

Data will not be sold or shared with third parties for promotional or marketing purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

We may share limited information with service providers who help us operate our business only as necessary to deliver services. We may disclose information where required by law.

Data Security Practices

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

User Rights

You have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal obligations
  • Opt out of SMS communications at any time by replying STOP

Contact Information

Puentes Group — operated by ATMP, LLC

Phone: 503-931-6622

Email: [email protected]

Address: 280 Liberty St SE #204, Salem, OR 97301

Terms and Conditions

  1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
  2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected].
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our Privacy Policy: https://puentesgroup.com/privacy-policy
Puentes Group — Footer

Business Information

Business
Puentes Group
Operated by
ATMP, LLC
Address
280 Liberty St SE #204
Salem, OR 97301
Phone
503-931-6622
Email
[email protected]

Puentes Group is a legitimate property management company serving short-term and mid-term rental owners. ATMP, LLC is the legal operating entity. Customer care text messages are used for reservations, guest support, maintenance coordination, property updates, cleaner scheduling, vendor coordination, and owner communications.

SMS consent is not shared with third parties or affiliates for marketing purposes.