Terms & Conditions

Effective date: July 1, 2026  ·  Puentes Group is operated by ATMP, LLC

These Terms & Conditions govern your use of the Puentes Group website and services.

Acceptance of Terms

By accessing this website, contacting Puentes Group, or using our services, you agree to these Terms & Conditions. If you do not agree, please do not use the website or our services.

Services Provided

Puentes Group provides property management services including:

  • Short-Term Rental Management
  • Mid-Term Rental Management
  • Guest Communications
  • Property Maintenance Coordination
  • Cleaner Coordination
  • Vendor Coordination
  • Operations Management

Communication Consent

By contacting us or submitting the contact form, you agree we may respond using the contact details you provide, including by email and phone. Text message (SMS) communications are separate and require explicit opt-in as described below.

SMS Terms — Puentes Group Notifications

By opting into SMS communications, you agree to receive operational and customer care text messages from Puentes Group regarding reservations, property updates, maintenance coordination, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe and HELP for assistance.

SMS Program Details  A2P 10DLC

Program Name

Puentes Group Notifications

Message Types

  • Reservation updates
  • Check-in instructions
  • Property updates
  • Maintenance notifications
  • Cleaner notifications
  • Vendor notifications
  • Customer support messages

Message Frequency

Message frequency varies based on your reservations, property activity, and service needs. Message and data rates may apply. We send messages only related to operations and customer care.

STOP and HELP Instructions

Text STOP to unsubscribe at any time. You will receive a confirmation and no further messages will be sent unless you opt in again. Text HELP for assistance, or contact us directly:

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Puentes Group and its messaging service providers are not responsible for any delays or failures in the delivery of any messages sent through our SMS program.

Age Restriction

You must be at least 18 years old to use our services and to consent to receive text messages from Puentes Group. By opting in to SMS communications, you confirm that you are 18 years of age or older.

Disclosures for Message and Data Rates

Message and data rates may apply to all SMS messages sent and received. Message frequency varies. Consent to receive messages is not a condition of purchase or use of our services.

Links to Privacy Policy

Our Privacy Policy is available at https://puentesgroup.com/privacy-policy. It describes how we collect, use, and protect your personal information, including SMS consent data.

Limitation of Liability

To the fullest extent permitted by law, Puentes Group is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our services. Services are provided on an "as is" and "as available" basis.

Contact Information

Puentes Group — operated by ATMP, LLC

Phone: 503-931-6622

Email: [email protected]

Address: 280 Liberty St SE #204, Salem, OR 97301